Reliability and maintenance

An installation has to work on the thousandth night as it did on the first. We design it to run on its own, and we monitor it.

Automatic monitoring. Our maintenance software tests the entire set-up every night and every morning, restarts it if anything goes wrong and alerts us if it stops responding. It usually runs on a system separate from the installation itself.

Remote or on site. We set up remote access whenever the venue allows it. When it does not, as in the Moët & Chandon cellars with no network underground, our team stays on site throughout the opening.

Over time. Hors du temps has run every day without dedicated staff in Paris and Barcelona since 2023. Retour aux Sources has run continuously since 2019 in a chalk cellar at 90% humidity; after seven years of operation, we are renewing part of its hardware.

On tour. OX was set up and taken down for a year and a half, in more than fifteen clubs and festivals, for six-hour sets.

Training. We train venue and touring teams in first-level interventions, so they can act independently.

Work